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Emotional Intelligence for Comm Center Success

June 11 @ 08:00 - 17:00

You may think you’d be more successful if callers weren’t so annoying. Or if your supervisor weren’t such a jerk. Or the work weren’t so stressful. The fact is your success is determined almost wholly by the level of your own emotional intelligence. This class explains the critical importance of emotional intelligence and how it applies to your daily work life, explores the four pillars of emotional intelligence, and provides proven ways to improve your emotional intelligence immediately.

Details

Date:
June 11
Time:
08:00 - 17:00
Event Category:
Website:
https://www.capcog.org/training/by-topic/911-emergency-services

Venue

Capital Area Council of Governments
6800 Burleson Road
Austin, 78744 United States
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