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February 2019

Call Processing Incidents Involving Veterans with PTSD

February 21 @ 08:00 - 17:00
North Central Texas Emergency Communications District, 616 Six Flags Drive
Arlington, TX 76005 United States
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$199

This APCO course provides information regarding the challenges that returning military veterans are facing and to prepare Telecommunicators for the possibility of interaction with Veterans in crisis.The focus is on Veterans suffering from Post-Traumatic Stress Disorder or Traumatic Brain Injury.

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TLETS/Nlets Basic Operator Course

February 26 @ 08:30 - February 28 @ 17:00
Walker County Sheriff’s Office, 717 FM 2821 West, Suite 500
Huntsville, TX United States
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This course is managed by the Crime Records Service (CRS) of Texas Department of Public Safety (DPS) and the initial certification expires after two years, so users must retest on-line every two years. This training covers all operating procedures, coding, and message formats and system management responsibilities for TLETS/NLETS. The Texas Department of Public Safety – Crime Records Service requires that there must be at least one classroom-trained TLETS operator per shift. This training must be done within six months…

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March 2019

TCIC/NCIC Less Than Full Access

March 4 @ 08:30 - 17:00
Walker County Sheriff’s Office, 717 FM 2821 West, Suite 500
Huntsville, TX United States
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This Course is designed for operators who perform NCIC/TCIC functions at any level lower than full access. Generally, this pertains to inquiry only, including mobile data terminal (MDT) or notebook computer users. Operators must receive this training within the first six months of assignment or employment. In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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TCIC/NCIC Full Access

March 4 @ 08:30 - March 5 @ 17:00
Walker County Sheriff’s Office, 717 FM 2821 West, Suite 500
Huntsville, TX United States
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This course is designed for operators who perform all NCIC/TCIC functions, including inquiry, entry, modification, clearing, canceling, and III functions. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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TCOLE Training Consortium Meeting

March 6 @ 16:00 - 17:00
TCOLE, 6330 E Highway 290
Austin, TX 78723 United States
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Free

All persons who are involved in training are encouraged to attend this meeting.

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Bullying and Negativity in the Communications Center

March 7 @ 08:00 - 17:00
North Central Texas Emergency Communications District, 616 Six Flags Drive
Arlington, TX 76005 United States
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$199

Bullying is prevalent in the workplace including America’s 9-1-1 Comm Centers. The number of U.S workers affected by bullying is a staggering 65.6 million. In this APCO presentation/ seminar, we will define what bullying is and provide some examples. We will also look at the people it affects in our Comm Centers. Finally we will give you the tools to combat the bullying problem in your Comm Center.

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TCOLE Commission Meeting

March 7 @ 09:30 - 12:00
JJ Pickle Research Campus, Commons Learning Center, 10100 Burnet Road, Bldg 137
Austin, TX United States
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Free
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APCO Communications Training Officer

March 18 @ 08:00 - March 20 @ 17:00
Walker County Sheriff’s Office, 717 FM 2821 West, Suite 500
Huntsville, TX United States
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$389
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May 2019

TNT Meeting

May 6 @ 10:00 - 15:00
Frontiers of Flight Museum, 6911 Lemmon Avenue
Dallas, TX 75209 United States
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June 2019

TCOLE Trainer Consortium Meeting

June 19 @ 16:00 - 17:00
TCOLE, 6330 E Highway 290
Austin, TX 78723 United States
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Free

All persons involved in training are encouraged to attend.

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